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Terms & Conditions

This website is owned and operated by The Floral Petal. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a collection of handmade paper flower products. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Intellectual Property

  • The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of The Floral Petal. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.


  • Our website offers for sale paper flowers and related products. While we make every effort to ensure that the products displayed on our website are accurate and up-to-date, please note that all our products are handmade. As a result, the final product you receive may differ slightly from the pictures shown on our website. We cannot guarantee that your computer monitor's display of any product color, texture, or detail will be accurate.

Pricing and Payment

  • All prices listed on our website are in SGD and are exclusive of shipping charges, which will be added to the total amount due during the checkout process. We reserve the right to change prices for products displayed on our website at any time and to correct pricing errors that may inadvertently occur. Payment for all orders must be made in full at the time of checkout.

Collection and Use of Personal Information

When you make a purchase from "TheFloralPetal," we may collect personal information from you, including but not limited to your name, billing address, shipping address, email address, and payment information. We use this information solely for the purpose of processing your order and facilitating the delivery of your items. By providing this information, you consent to its collection and use for these purposes.

Security of Personal Information

We take the security of your personal information seriously and take reasonable precautions to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Services

We may use third-party services to process payments and facilitate the delivery of your items. These third parties have their own privacy policies governing the collection and use of your information. We recommend reviewing their privacy policies before providing any personal information.

Returns Policy

Once an order has been placed, we regret to inform you that we do not accept returns or offer refunds. Please ensure that you carefully select the correct items before proceeding to checkout to avoid any inconvenience.


The Floral Petal will not be held liable for any lost parcels / damaged items mailed out should customer/ visitor opt for delivery..  

Changes to Privacy Policy

We reserve the right to modify our privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Us
If you have any questions about this Agreement, please contact us.

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